TCM can supply a range of additional services around the core managed service provision. Services are tailored to individual requirements and include:

Capacity and Performance Analysis and Tuning

Performance analysis and tuning of NonStop systems and applications using automated tools and modelling techniques. Recommendations and implementation of improvements, reconfigurations, upgrades. Capacity planning on an as required, or pre-defined cycle basis.

TCM retains recognised expertise in this field gained through many years involvement in HP benchmark projects and major NonStop Server implementations in the UK.

System Audits and Health Checks

TCM can audit your NonStop Server environment including:

• Installed hardware/software
• Security
• Service/support structure
• Service efficiency/availability

The output of any of these audits will be a detailed management report including recommendations for improvement of the NonStop environment

Disaster Recovery / Business Continuity Planning

How secure is your business? Could you recover from a major disaster?

In most organisations, Disaster Recovery is assumed to be a technology only discipline. TCM Solutions do not believe so, and can apply a holistic approach to analyse the Disaster Recovery and Business Continuity processes in use across your business including, people, offices and knowledge.

Through in depth analysis with our customers TCM can:

• Audit your existing Disaster Recovery / Business Continuity processes across your business
• Provide recommendations for improvement in your existing plans
• Development and implementation of new Disaster Recovery and Business Continuity processes
• Provide ongoing management of Disaster Recovery and Business Continuity functions

Training

TCM can perform on-the-job training in any aspect of NonStop Server management from basic Operator introduction courses to advanced system management courses.

Special Hardware Requirements

TCM can supply additional inventory / temporary hardware / full systems and associated management resource for short term needs on loan / rental basis as required.